SYSTIME EnterpriseOne 8.11 CRM Assessment service assists your organization with a customer-centric strategy and plan for aligning past, current and future initiatives. Our CRM Assessment enables you assess, align and prioritize your customer-centric opportunities and CRM solutions, ensuring real business value with tangible results.

SYSTIME CRM assessment provides an in-depth look at the organization and compares your current environment against CRM best practices across a variety of industries. Our assessment enables you to pinpoint accurately where your organization falls short and where it excels.

CRM assessment provides an in-depth look at the organization and focuses on the five critical components of a comprehensive CRM environment: 

• Implementing a coordinated, customer-focused business strategy
• Creating a CRM-friendly organization structure
• Establishing a CRM-savvy organization culture
• Utilizing a comprehensive definition of “customer”
• Implementing an integrated customer information technology environment.