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Home >> Global Support >> Infrastructure Management Services
Infrastructure Management Services

SYSTIME ensures your business is always ON

Today, it is widely accepted that outsourcing of IT services enables an organization to stay competitive and current. The CIO’s office is being viewed from a strategic angle rather than from the perspective of operational management of IT services. Apart from managing complex IT infrastructure and trying to reduce costs, the other significant challenge is to unlock the value and leverage the existing investments made in IT infrastructure. Because of these business compulsions, outsourcing of infrastructure management services is gaining prominence.

Optimization of IT resources is what every organization needs, and at SYSTIME, we take this on a priority basis to simplify network and systems management by efficiently monitoring and managing performance and availability across your entire IT spectrum. Our infrastructure management service is aligned to the ITIL framework, delivering predictable and measurable benefits to our clients.

SYSTIME’s Infrastructure Management Services (IMS)leverages the deep expertise of the parent company CMS Computers Ltd, the largest privately held IT company in India with more than 8000+ qualified infrastructure engineers on its rolls managing more than 700 customers, 300000 desktops, 66000 servers, 600000 LAN ports and handling over a million helpdesk calls annually. We offer all the benefits of managed services coupled with reduction in operational cost of IT Infrastructure support, faster issue resolution time and access to top-notch talent on round-the-clock basis.

Service Portfolio

Service Portfolio

Strategic Benefits
Leveraging our pioneering expertise in providing Infrastructure Management Services, we help our customers in improving their performance with reduced operational costs. By following industry best practices, we deliver strategic benefits, which include:

  • Moving from People to Process Oriented Approach
  • Leveraging best practices to deliver shareholder value
  • Readily available and high-skilled multi-domain technical staff
  • Reduced Total Cost of Ownership (TCO)
  • Improving time-to-market, faster revenue realization.

Other Benefits

  • Simple pricing structure
  • Predictable cost
  • Flexible contract term
  • Reliable services.
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