IT infrastructure is the backbone for any organization, since critical business processes are dependent on it. It requires a dedicated team of professionals to keep the infrastructure up and running. This involves a lot of time, energy, and money. Organizations look forward to optimize their operation, keep their cost at bay and gain access to support services as and when required.

SYSTIME’s On-Demand Support can provide you the flexibility to ramp up and ramp down your resources as per your requirements.

Our On-Demand support offerings include:

CNC-on-Demand®

Our CNC-on-Demand offering is specifically designed to assist clients on support related to CNC (Configurable Network Computing). We provide JD Edwards EnterpriseOne CNC/Technical support for your day-to-day administration that ensures predictability and stability. Based on your requirements we offer onsite or remote support.

Offsite Support

Our offsite support services include CNC configuration, review of technical design confirmation, coding, unit testing, quality assurance, documentation, and user acceptance testing.

Infrastructure Management

SYSTIME assists customers to get the most out of their infrastructure with programs ranging from design support and documentation to overnight hardware exchange, industry leading technology training, Facilities Management and Outsourcing. Every phase of the IT lifecycle is supported by our Outsourcing and Facility Management Services delivering powerful business benefits along the way.

Maintenance & Upgrades

Our maintenance and upgrade support services enable our customers to gain full advantages of scalability. It allows them to focus on their core business whilst having access to mature and specialist Enterprise Application skills and solutions. For those clients who are using older versions of JD Edwards, we provide pertinent advice concerning the relative cost and benefits of upgrading. Our proven engagement model allows us to fully understand your defined business objectives and assist you to effectively plan and execute your upgrade.