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Home >> Global Services >> ERP >> Oracle-JD Edwards >> Support
Support

CNC-on-Demand®

Our CNC-on-Demand offering is specifically designed to assist clients on support, related to CNC (Configurable Network Computing). We provide JD Edwards EnterpriseOne CNC/Technical support for your day-to-day administration that ensures predictability and stability. Based on your requirements we offer onsite or remote support.

Upgrade & Migration
SYSTIME provides the relevant tips & techniques regarding the relative cost and benefits of upgrading to clients using older version of JD Edwards. On your decision to upgrade we provide “net change” training to point out how the newer version is different from your existing one. We evaluate the modifications you have made in order to determine how best to retrofit them. Our experts assist you to carry out a smooth transition to the newer version.

Help Desk & Support
Our help desk support operates on a 24X7 basis providing issue resolutions for JD Edwards product lines. We offer an extensive range of support programs that enables you to get the level of service as per your requirement.

Outsourcing Development
SYSTIME’s outsourcing model ensures quality, on-time, and on-budget delivery of projects. We drive the complete lifecycle of a project - Understand-Design-Develop-and-Delivery. It is our constant endeavor to provide cost-effective solutions to ensure that our customers meet their business objectives.

Our unique outsourcing model supports the following services:

  • 24x7 response center
  • Tier 1, 2 & 3 Help Desk
  • Application Development
  • Application Support
  • Configurable Network Computing (CNC)
  • Remote Network Management Service (RNMS).

Application Maintenance
Our Application Maintenance services enable organizations to run their existing applications smoothly. Our in-depth understanding of JD Edwards software allows us to offer you unlimited access to Enterprise Application skills and solutions. Our engagement model enables us to understand your business objectives and presents service delivery mechanisms with external benchmarking and defined service levels.

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