Responding to customer demand for Oracle(r) to take on more support responsibilities for the broader ecosystem of Oracle-based IT systems, and leveraging its award-winning Oracle(r) Support organization, Oracle today announced that in coordination with its partner, SYSTIME, it will provide support and maintenance for SAP R/3 applications by extending its "One Stop Support for ISVs" program to include partners that provide R/3 support services.

Many SAP R/3 customers, faced with looming de-support deadlines as early as December 2007 and significant license charges for upgrades, are looking for new alternatives to support their current R/3 implementations, or alternative application platforms altogether. A majority of these customers are Oracle customers, including many already leveraging Oracle(r) Fusion Middleware which can enable organizations to easily move to Oracle(r) Fusion Applications. Oracle also offers up to a 100% license credit for SAP R/3 customers that switch from SAP to Oracle.

"Following the announcements of the Oracle Lifetime Support Policy and Applications Unlimited, which provide for continued service and development support for our existing Oracle Applications families, we're now providing tools for our partner ecosystem to offer our joint customers support for their SAP applications since many times they co-exist with Oracle Applications," said Oracle President, Charles Phillips. "94% of R/3 customers have not upgraded to new SAP versions and the vast majority of those companies run Oracle as well. There are also many customers who have purchased mySAP licenses but haven't yet installed them. With help of a partner, like SYSTIME, we're focused on ensuring that these customers have a superior ownership experience around all of their applications. And as they become ready to migrate more of their business to Oracle, our partners will be available to help."

Leading Support for R/3 Customers at Low Cost

The One Stop Support program is designed to provide qualified ISV partners with a focused support infrastructure and better access to Oracle engineering resources. Now, in addition to the ability to provide seamless support of their own ISV application and the Oracle technology infrastructure it runs on, Oracle partners will be able to provide customers with service for SAP R/3 applications that may co-exist with their other Oracle-based applications.

As part of this effort, Oracle will establish a dedicated Solution Support Center for SAP R/3 support providers to assist them in supporting SAP R/3 applications running on Oracle databases. Customers can receive, through Oracle supported partners, superior service and low costs.

SYSTIME, a Certified Advantage Partner in the Oracle PartnerNetwork, and a global business solutions provider delivering high-quality, reliable software services for the past 30 years, has been selected to provide SAP R/3 support for customers running on Oracle Databases. These support services and solutions range from basic help desk to comprehensive support, including running full enterprise R/3 system activities, for up to 55% less than the same support services from SAP.

"SYSTIME's primary focus is client satisfaction," said Vishal Grover, President and CEO, SYSTIME. "Our solutions are designed to provide comprehensive, prompt, world-class support at considerable savings to our clients. Per our estimates, a company embracing this program can save up to 55% in support fees, while freeing up key resources to focus on new initiatives."

More information on SYSTIME can be found at www.systime.net.

About the Oracle PartnerNetwork

Oracle PartnerNetwork is a global business network of 16,000 companies who deliver innovative software solutions based on Oracle software. Through access to Oracle's premier products, education, technical services, marketing and sales support, the Oracle PartnerNetwork program provides partners with the resources they need to be successful in today's global economy. Oracle partners are able to offer to customers leading-edge solutions backed by Oracle's position as the world's largest enterprise software company. Partners who are able to demonstrate superior product knowledge, technical expertise and a commitment to doing business with Oracle can qualify for the Oracle Certified Partner levels.

About Oracle

Oracle (NASDAQ: ORCL) is the world's largest enterprise software company. For more information about Oracle, please visit our Web site at www.oracle.com.

Media contact:

Raghav Sharma
SYSTIME
(415) 240 4904
rsharma@SYSTIME.net